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‎02-04-2024 12:42 PM

HP Recommended
Product: HP Color LaserJet MFP M476

Hello,

I have been using HP Color Laser Jet MFP M476 printer with a Mac for a long time and it was always working. Currently the Mac works on OS Sonoma. Since today, whenever I want to print anything (document, screenshot, etc). the printer is shown as paused. I tried to unpaused using the right-hand top button, but it immediately returns to the paused state. I tried to reinstall the printer, restart the computer, etc. but when I reinstall the printer, first I get an info, that the printer is idle (green status), and whenever I hit a print command, the printer pauses (yellow status). I print using the AirPrint option (no cable connection).

How can I unpause the printer?

Thank you very much for any suggestions!

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