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Microsoft Windows 7 (64-bit)

I have been trying over & over with no success to download a driver for my OfficeJet Pro 8720 all-in-one printer.  HP has indicated that my printer serial # has expired!  There must be a solution for this.  I am functioning on Windows 7.  But, am in the process of upgrading to Windows 11...just bought it a few weeks ago and haven't begun the process of changing.  Am I stuck with my driver issue until I have Windows 11 on my 'puter?  Please someone reply with good news for me.  I can use it about now ;-).  Rasser2

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