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Common problems for Connectivity Issues
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02-13-2024 03:58 PM
Operating System: Mac OS X 10.6 Snow Leopard and older
Office Jet Pro 8720 could not be connected to Internet to allow HP to check my printer ink. While on HP Chat I somehow got to PC MAC WIN. Do they have a contract with HP. They fixed the issue and wanted $199 and was going to sell me protection. Too many "tens" would up calling due to dropped calls. The Last "TEC" didn't know what company he was calling for.
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