• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎02-21-2024 10:49 AM

HP Recommended

As of yesterday evening, I've been getting "Paper Size Mismatch" when trying to print a pdf. I changed the size of the PDF, tried to print again, and got the error message again. I tried printing test pages and the same message came up. I'm using a Deskjet 2700 series All-In-One printer off Windows 10. 

 

The paper is correct and the printed items (using various files) use the same paper size, but nothing prints. I get a start of a print, as in the paper will scroll as if to begin printing, then I get the error message again and the paper scrolls to the end and spits out onto the holding tray. 

 

I printed things out yesterday morning without issue. Any ideas? I've tried using Print and Scan Doctor, HP Smart, and LibreOffice to print the items and nothing seems to work.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.