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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-27-2024 10:38 AM

HP Recommended
Product: HP ENVY 4500 e-All-in-One Printer

Product: HP Easy Scan Software
Operating system: macOS 12.0 Monterey or Sonoma

Good morning,

The HP easy scan software which worked on Mac OS Monterey in vers 1.10.0 no longer works since the update to vers 2.0.0 in February 2024.

The reinstalled vers 1.10.0 is OK.

The following message is displayed upon launch.

FFLT_0-1709054992677.png

 

This software that was not available in the AppStore for macOS Sonoma in vers 1.10.0 is now available in vers 2.0.0 and does not work any better. The problem is the same.

Thanks

Best regards

 

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