-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
03-31-2024 01:11 PM
HP printer printing too light, HELP!
Hello. I have an HP printer (info attached) that is printing my photos really light like white washed. The photo example is what the professional photographer gave me (left) vs. what my printer printed (right). I’m about 90% sure it’s my printer because my sister was able to print the images on her printer without an issue. Below are all the things I’ve done and used. PLEASE HELP!
• using HP glossy photo paper
• placed photo paper in photo paper tray
• printing high res image files
• tried printing from iPhone photos, Google docs, Google photos, laptop, from HP Smart app
• when printing chose “high quality” or similar
• have printed other pictures taken with iPhone and they printed out without an issue
• brand new black and color ink
• cleaned and aligned ink cartridges (several times) with no issues
• printer is up-to-date
• spoke to HP support and they said it wasn’t my printer because the results from the “clean” and “align” maintenance came out fine. IT HAS TO BE THE PRINTER!