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04-03-2024 09:49 AM
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-wf0000 (755F7AV)
Operating System: Microsoft Windows 11
Hi,
I am trying to connect a docking station that works with Thunderbolt 4 to my laptop using the USB-C port.
The docking station power delivery and USB works, but the 2 HDMI outputs do not work.
The docking station manufacturer tells me that this is a laptop issue. The device manager shows an unknown device.
I already downloaded and installed the driver for Thunderbolt from HP support. This does not change anything.
What should I do to get this to work?
FYI: Docking station is this one: https://www.coolblue.be/en/product/933695/bluebuilt-displaylink-docking-station-with-usb-c.html
Thanks for your help!
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