• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution

‎04-05-2024 01:53 AM - last edited on ‎04-24-2024 11:15 AM by Retired

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-b1000 (4Z7T3AV)

All heavy games (Elden Ring, Flight Simulator, Forza Horizon 5 etc) freezes within minutes and they crash to desktop. In event viewer, here is the description on system:

 

No description found for event ID 0 from source "nvlddmkm". The component generating this event is not installed on the local computer or the installation is corrupt. Install the component on the local computer or repair the component.

If the event is originating from another computer, the display information must be saved with the event.

The event contains the following information: 

\Device\Video9
Error occurred on GPUID: 100

The message resource exists, but the message was not found in the message table.

 

I have tried clean install using DDU different nvidia drivers (including old ones and the one listed on HP support site) with no success. I have also tried Windows clean reinstall.

Also tried 3dMARK and the Fire strike test run is "interrupted by user" (without I even touching the PC). Now, Timespy tests finishes successfully.

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.