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04-08-2024
02:00 PM
- last edited on
04-08-2024
03:32 PM
by
MayS
Product: HP OfficeJet Pro 8710 All-in-One Printer
my 8710 printer keeps going offline, even in the middle of printing. I have upgraded the driver and done everything about rebooting router, printer, etc. I can not print and even if I delete the printer and try to add it, it sometime won't show up, even when it has an ip address and says it's connected. I am using a mac
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