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Common problems for Connectivity Issues
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HP OfficeJet Pro 8710 All-in-One Printer

my 8710 printer keeps going offline, even in the middle of printing.  I have upgraded the driver and done everything about rebooting router, printer, etc.  I can not print and even if I delete the printer and try to add it, it sometime won't show up, even when it has an ip address and says it's connected.  I am using a mac

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