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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎05-06-2024 01:02 PM

HP Recommended

I'm trying to use the document feeder to scan a multi-page document into my computer. I'm using the HP Smart app, and my printer is properly connected to my printer (it prints just fine). But when I try to use my document feeder, nothing happens. YES, I HAVE THE DOCUMENT FEEDER SELECTED from the drop-down menu when I try to scan. Yes, my printer makes a chirp noise indicating that it senses the documents I've put into the feeder for scanning. But it won't scan - it won't even try to process the documents. This is extremely frustrating.

 

I'm using an HP Envy 6452e.

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