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05-23-2024 11:57 AM - edited 05-23-2024 12:05 PM
My printer is currently disconnected from my router. The router carrier replaced the fiber wire to the house. The printer has been connected for over a year. When the router was restored the printer did not connect. After attempting to reconnect by unplugging the router, unplugging the printer waiting 60 secs (did not work), then 60 minutes (did not work), then overnight (same), then pressing the printer wi-fi button, attempting to reset to factory (unplug then hold resume button while plugging back in (same result)), I uninstalled the printer from the computer and was going to reinstall it but the driver won't reinstall until the printer...CONNECTS TO THE WI-FI! The printer displays a solid amber light and the "i" light is on. I have been spending hours a day over the last week to get this thing to work again. I have followed ALL the guides for reconnecting to the wi-fi. The apps (HP Smart, etc.), find the printer initially, but then can't find it to troubleshoot.
Trash day is next Wednesday.