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‎06-03-2024 03:25 PM - edited ‎06-03-2024 03:47 PM

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Product: HP OfficeJet Pro 8135e All-in-One Printer

Unfortunately, I've had this printer for less than a year and its warranty is already expired.  I've had nothing but issues since I got it.

For example, sometimes it will just not print.  I just selected a "Test Print" in the HP Smart app, but nothing ever printed.

And currently, even when it does print, the quality is absolutely horrible.  Color just doesn't print, and the black is faded.  There are often lines going through the pictures and text.

 

I've tried realigning the printer heads and cleaning the cartridges, neither of which worked.

Am I the only one having quality issues with this printer?  Suggestions for trying to fix it?

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