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HP Officejet Pro 8600 e-All-in-One Printer - N911a

The 4 Ink Cartridges were replaced in the printer, and it came back with the following message: "there is a problem with the printer or ink system. Turn the printer Off, then On. If problem persists, contact HP." I have cycled the Off/On option several times. The problem is I cannot contact HP because the printer is out of warranty. I am hoping someone in the HP community can help. Thanks in advance!

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