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‎07-18-2024 05:09 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

HP Officejet Pro 8610 (465771)

I have replaced all ink cartridges with real HP ink cartridges. I replaced the Yellow cartridge twice with a brand new cartridge and I still get the error message that it is damaged. They are both brand new. I replaced ALL of them with brand new cartridges and I still am getting the error message.  I removed them all, unplugged the power cord from the rear of the printer, let it sit for 5 minutes, plugged it back in, let it warm up, put the cartridges back in, and I still get the error message and I cannot get this error message to clear and I cannot print a single thing, even with just black ink.  PLEASE HELP!

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