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Hello. I have an issue with my HP LaserJet M209dw. It was fine and connected to the internet, and one day it displayed an orange light. When I looked deeper into the issue, it said it was the internet connection and something that needed to be resolved in my account. I have tried numerous ways to connect it, but it won't. I have even done a factory reset, but it won't reset. It still blinks orange when it powers on. And now when I want to go to the HP Smart app, the app suddenly has login issues and I can't find my printer on the HP Smart website. I would appreciate any advice.

 

Thank you, 

Bella

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