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‎08-10-2024 02:22 PM

HP Recommended
Product: HP OfficeJet Pro 8028 All-in-One Printer

I ran out of ink so bought a new ink cartridge and installed it. 

It is installed properly and I have installed cartridges before.

Then on next power cycle I got Event code 62.80.03 problem with printhead.

I have followed all the steps to ensure I rebooted (with power cycle) and have cleaned the printhead with the cleaning solution twice.

I get this error non stop on every reboot and can't use the printer. 

Appreciate any help.

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