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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎08-14-2024 01:14 PM

HP Recommended
Product: HP ScanJet Pro 2000 s2 Sheet-feed Scanner
Operating System: Microsoft Windows 11

as a refresh because HP is not willing to fix this problem!!

 

My HP Scanjet Pro 2000s2 says "Unable to Communicate with the Scanner" when I try to scan after upgrade to Windows 11. I installed the latest driver from HP (June 2024 driver) and the scanner worked until it went to sleep, or I shut off my computer, or I turned off the scanner. Then I got the error message. The only solution I found is to reinstall the driver every time I want to scan something, but even this does not always help . This is not a solution I can work with. To make things worse, the support fools me and claims I shall update the USB Drivers on my PC!!

 

HP, When are you going to put out a fix for this? WHY is there no inf-file to install the correct drivers? The scanner show as "USB-Verbundgerät" in Device-Manager!

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