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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎08-15-2024 11:59 AM

HP Recommended
Product: HP OfficeJet Pro 8035 All-in-One Printer
Operating System: macOS 12.0 Monterey

As stated above, my OfficeJet 8035 will no longer print in color. When I Clean the Printhead, the space at the bottom of the page where color boxes should appear is completely white. Printer reports and information pages come out the same. I can't complete an alignment because the printed page is supposed to have color and thus doesn't register with the scanning. I have replaced all of the ink cartridges with Instant Ink cartridges. It did not need any firmware updates when I attempted. I removed the printer from my computer's System Settings and then added it again. I performed a factory reset on the printer and attempted all of these steps again, to no avail. Help!

 

I have searched the forums for other questions that have gone without a sufficient reply. 

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