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‎08-17-2024 01:22 AM - edited ‎08-17-2024 03:02 AM

HP Recommended
Product: HP Pavilion x360 - 14-dh1180tu

My laptop not under warranty, Battery status shows charging, where as when we pull power adaptor, laptop is not withstanding, going down. With Power adapter laptop is running fine. I ran hp pc hardware quick tests, shows Battery failed and needs replacement. When I click next to navigate to HP support page for battery, it shows the adaptor with Type c connector instead of showing Battery to purchase.. 

I need a compatible battery for my laptop model - HP Pavilion x360 - 14-dh1180tu

 

Some one help me to locate/find the exact compatible battery for this model(mentioned above)

 

After running Battery checks, received the following outputs.

 

  • Warranty Type: 3
  • Cycle count: 824 / 1000
  • Manufacturer: 333-1C-3B-A
  • Serial Number: 09111 06/29/2020
  • Temperature: 37 °C
  • Current: 0 mA
  • Failure ID: REOOW
  • Terminal Voltage: 10467 mV
  • Design Voltage: 11340 mV
  • AC Power: Yes
  • CT Number: 6JRKK03XXDX713
  • Design Capacity: 41 WHr
  • Full Charge Capacity: 24 WHr (57%)
  • Remaining Capacity: 24 WHr

 

Regards

UmaG

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