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08-17-2024
11:19 AM
- last edited on
08-28-2025
10:25 AM
by
Raj_05
Product: HP OfficeJet Pro 8139e All-in-One Printer
Constantly getting "The printer is offline" error message when trying to print from Edge browser on my two Macs (M2 Mac-mini and MacBook Air M1).
Only problem is the printer is NOT offline. I can print from my iPhone, Mac mini, and MacBook Air easily using the HP App. I have reinstalled the printer driver and it works for a short period of time (like one day) then reverts to the same error message.
Solved! Go to Solution.
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