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HP OfficeJet Pro 8139e All-in-One Printer

Constantly getting "The printer is offline" error message when trying to print from Edge browser on my two Macs (M2 Mac-mini and MacBook Air M1).

 

Only problem is the printer is NOT offline.  I can print from my iPhone, Mac mini, and MacBook Air easily using the HP App.  I have reinstalled the printer driver and it works for a short period of time (like one day) then reverts to the same error message.

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