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‎08-23-2024 12:34 PM

HP Recommended
Product: HP ENVY 5055 All-in-One Printer

I sell online, so I need to fix this.
I did all the firmware update, etc.  Ever since the Windows 11 update that messed everyone up, I been having issues with everything.  Not sure if the update has anything to do with the current issue of printing.
Or possibly another update with HP or something caused a problem.
The blue light next to the wifi/internet symbol is on and steady ~it's not blinking.

Up til a couple weeks ago, I could print from both my Kindle Fire and my Enduro. But now I've tried various things, like uninstalling and reinstalling apps, using the printer code to add the printer (even though it was already showing as connected.
Just so much. I can't figure it out.

Please help me. Thank you.

Julie Gunn
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