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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎09-06-2024 11:16 AM

HP Recommended
Product: HP Smart Tank 6001 All-in-One
Operating System: Microsoft Windows 11

The printer is working fine and then the next time I go to print it says the printer is offline.  I look at the printer and it seems to be asleep. But when I wake it up it is no longer connected to the WIFI.  How can I stop the printer from going to sleep if that is why it keeps disconnecting?  It seems something recently changed because it wasn't doing that before.

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