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‎09-09-2024 03:19 PM

HP Recommended
Product: HP LaserJet MFP M140w Printer
Operating System: Microsoft Windows 10 (64-bit)

My printer is unable to print because I keep seeing error messages that my HP account needs attention and the printer is not connected to the Internet.  I did troubleshooting and could not resolve.  I called HP who sent a link for me to try, which did not resolve the problem.  I contacted my own tech support who tried many things.  Other than the wireless light is solid and no longer flashing, my tech support could not resolve the problem.  My printer is out-of-warranty and have not had a problem with it until this past week.  I do not use HP Instant Ink or have any subscriptions.  I purchase HP cartridges from my local office supplies store.  How can I resolve the problem of "my account needs attention" so that I can print again?  Thank you for your reply.

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