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‎09-28-2024 08:32 AM - edited ‎09-28-2024 08:43 AM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-e2000 (2J4V9AV)

Hi, my laptop (Hp 15-ef2126wm) was having charging issues for a while where I had to shove the charger in the port for it to charge. I checked the battery health and it said it was good, so I thought it was the charging port. Then, it got so difficult to charge that I ordered a new charging port. The new charging port I ordered was as follows: https://www.aliexpress.us/item/3256805725962571.html?spm=a2g0n.order_detail.order_detail_item.3.6bb1...

Although it looked a little different from my charging port I thought it would work, but it didn’t. I think it’s because that port just isn’t compatible with my computer, but I don’t want to order another one until I know for sure. The new port fit into the slot, but it was a little long and had a slight difference on the side of the connector (where it connects to the motherboard) that was almost unnoticeable. If it was just that the new port I got wasn’t the right one and it isn’t some other problem with the laptop, can you show me where I can get the right port at?

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