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Common problems for Connectivity Issues
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‎10-04-2024 12:44 PM

HP Recommended
Product: HP DeskJet 4155e All-in-One Printer
Operating System: Microsoft Windows 11

I have an OfficeJet4655 which I loved.  However, 3 months after the warranty expired, it stopped working.  When I plug it in, the display screen lights up, but with no Icons displayed.  I followed the Virtual Assistant trouble shooting steps (multple times) and the printer is still unresponsive. I have attempted to to go throught HP support to find something, but it is in an endless loop and I end up either with the Virtual assistant or the "community" .  I do not expect any useful help from this group. At this point I would like to take it to a HP repair site to see if it can be repaired.   I can't even seem to find on the HP site sucha thing!

 

Note:

I had bought another HP printer (different model), but which is obviously inferior and has been nothing but a problem since day 1 of the install.  This new printer is a good example of buyer's remose.

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