• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎11-07-2024 08:09 AM

HP Recommended
Product: HP ENVY 4520 All-in-One Printer
Operating System: Microsoft Windows 11

I don't print much so it never made sense to enroll in the Instant Ink program. I purchased an HP Ink cartridge about a year ago and just tried to use it and I get the error "Cartridge can not be used until printer enrolled in HP Instant Ink program"  Here is a screen capture of the order where I purchased the cartridge. It says "eligible for Instant Ink" but I assumed that didn't mean I needed to be registered in order to use it and I know I'm not registered because I haven't received any ink cartridges since purchasing this one about a year ago. I need to print something ASAP, a form my daughter needs right away. This is infuriating. 

CartridgeProblem.jpg

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.