• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet Pro 8035 All-in-One Printer
Microsoft Windows 11

I have had issues with the cyan not printing for a long time. Since I couldn't find a suitable fix on here, I gave up. For things I care about the quality of print for I would just print in Greyscale/Black & White.

Now it won't print anything but pink & brown. I set the various apps to print in grayscale in several different places, I even recolored the illustrations so they are grayscale. I've shut the printer off & back on, no change. I've unplugged it and let it sit for half and hour before re-plugging, no change. I've cleaned & straightened the print heads more times than I can count, no change.

Have I hit planned obsolescence or is there any hope for this printer?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.