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HP DeskJet 2620 All-in-One Printer
Microsoft Windows 10 (64-bit)

I have moved recently with a Deskjet Printer purchased in the United States. I am currently in Africa, and I keep getting an "Incompatible Cartridge" Error, and I believe it has to do with the change of location. I have attempted all alternative solutions that I have found, but none have worked so far. How do I go about resetting the region for my printer?

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