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‎11-21-2024 08:51 AM

HP Recommended
Product: HP Smart Tank Plus 655 Wireless All-in-One

Cyan ink not printing. Tank is half full. I have tried all suggested options from support pages, plus other options from Youtube. I appears as if there is air in all the pipes, but it doesn't prevent the other inks from printing! One of the suggestions from the support page is around 'charging' the ink system to ensure ink is flowing between tanks and print head, but this is not an option available to me from either the printer menu nor the HP Smart App, for my printer!  Can I get to this 'charging' option some other way, or is there an alternative solution to this issue?

 

Thanks

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