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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎12-17-2024 06:28 PM

HP Recommended

My HP smart profile is having issues uploading any scan to my OneDrive Account. 

I've been using my HP smart app on my iphone, my printer, and my computer to email scanned documents to my email inbox, and its been working fine.

I recently noticed that HP smart integrates with cloud storage providers (like OneDrive). I set up the shortcut in the app and tried it on my phone, but it didn't work. I checked activity and saw there was a "shortcut error" saying "there was an error while running [shortcut name]. Tap the items below for details". The details display "Share Error" saying "There was a problem running your shortcut. Please try again later". 

I get the same error running this shortcut on my printer, my computer, and my iphone. 

Is there any troubleshooting for this issue? 

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