• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Microsoft Windows 11

I tried all day today to use the Mobile Fax feature on the HP Smart app but it doesn't work. I tried to use the Mobile Fax on multiple devices and operating systems including Windows 11, Android, ChromeOS, and macOS. Whenever I select Mobile Fax from the HP Smart app I get an error "Sorry! There was a problem connecting with the fax service" on ChromeOS and Android, "There was a problem connecting with the server. Please try again." macOS, and "There was a problem connecting with the server. Please try again later." on Windows.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.