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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
01-27-2025 04:29 AM
Hello HP Community,
I am currently facing an issue with my HP DeskJet 2620 printer. The printer was originally purchased in Dubai, but I am now using it in Sri Lanka. I do not have the original ink cartridges with me, so I bought the compatible ink cartridges for the South Asian region (Ink Cartridge 680).
However, when I inserted the new cartridges, the printer displayed an error message saying, "Incompatible ink
cartridge."
Solved! Go to Solution.
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