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‎02-08-2025 05:54 AM

HP Recommended
Product: HP OfficeJet Pro 9132e All-in-One Printer
Operating System: Microsoft Windows 11

Hi, I just want to have the passibilit to scan b/w, to reduce the file size of my scans. It was not an issue at all with old the printers I had before, but now with my new HP Office Jet Pro 9132e and latest HP Smart softwere I only see color or grayscale for the scan options. I even had contact with HP support already and they confirmed there is no option and they installed an old scan driver. But that one didn't support OCR and I need to scan documents into text searchable PDF.


How can it be that I buy the latest and greates productes and they don not support basic options (like b/w scan) which were available all the years before? I would be really happy if you can help me to solve this issue. Optimum solution of cours would be if the HP Smart Scan Menue simple support color/greyscale and black&white scans.

 

Thanks in advance,

  Horst

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