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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
02-08-2025 10:30 AM
Product: HP DeskJet 2723e All-in-One Printer
Hi. I've changed to a new wifi network and now the printer will not connect. My computer is connected. If I use the original mobile wifi network, the printer connects as before..
I've tried virtual assistant's recommendations to no avail.
Solved! Go to Solution.
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