• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎02-12-2025 12:11 PM - edited ‎02-12-2025 12:12 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M479fdw

Our Music office has a color LaserJet M479. They send black and white jobs using the macOS print dialog to select Black and White, but the printer is using the color cartridges to print black. 90% of their print jobs are black (music staffs, etc.) A year later, the color cartridges are almost empty, while the black cartridge has not been touched. I've tried different systems and check the printer's settings. What do I need to change so it won't waste color toner?

 

I've tried using macOS Sonoma and Sequoia, but the message list only allows up to Monterey.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.