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‎02-17-2025 02:02 AM - edited ‎02-17-2025 11:54 PM

HP Recommended
Product: HP OfficeJet Pro 8122e All-in-One Printer

Hi. I have multiple issues with my printer. Firstly, the device was continuously reporting "Use setup cartridge". I followed the steps recommended on the QA page but with no success. I tried to reset the printer to factory defaults. After resetting, the printer stuck on the Go to Setup Website screen. Once I follow the steps mentioned on the setup Website (either inserting cartridges or filling paper slots) device goes to the "Preparing" screen as stuck here infinitely.

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