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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-13-2025 10:30 AM

HP Recommended
Operating System: Microsoft Windows 11

My OS is windows11. When I updated, I cannot connect with my Scanner (HP Scan Jet Enterprise Flow 5000 s4 Sheet-feed Scanner). PC is showing a message "The HP Smart document software could not find your scanner, Make sure it is turned on and the USB cable is securely connected between the scanner andyour computer and try again. For further suggestions, see the electronic user guide that came with your scanner's HP software CD."

Before windows update it's working properly. Even If I use windows10, it works properly.   

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