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HP DeskJet Ink Advantage 3789 All-in-One Printer
Microsoft Windows 11

Hello everyone. HP Smart software is not working on my laptop. I already uninstalled and reinstated it several times, tried to find a way through problem solutions and nothing has changed. After clicking on "accept all preferences", when we run the software for the first time, the page gets completely blank. No button, nothing. How to solve this?

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