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‎05-08-2025 09:44 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z8AV)
Operating System: Microsoft Windows 11

Hello, I randomly tried starting my computer up one day, and I received an error. When testing the drive, it said that the hard drive/SSD Smart check failed. But the remaining life is 99% according to the test.

 

Failure ID: QBWGRS-B8FCL0-MFPX1F-608F03

Product ID: 552W9PA

 

I bought the laptop around 2.5 years ago. What can I do to fix the problem?

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