Desktop Video, Display and Touch
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I currently own 2 HP Omen 27i monitors and have noticed a difference in behavior with the ambient lighting when the monitors go to sleep. On one of the monitors the ambient lighting stays on all the time (24/7) and on the other the lighting turns itself off when the monitor goes into sleep mode and comes back on when woken back up (ideal behavior). I've gone through every menu option available on both monitors at the same time and have them configured identically. The only difference I can find between the 2 devices is that the monitor where the light stays on all the time is running an older firmware version.
I've attempted to locate a firmware update file on HP's support site and I cannot find anything for Windows 11 x64 beyond HP support assistant. I've installed the latest version of support assistant and it was unable to locate either of the monitors. I was able to resolve this buy installing the windows 10 driver version 1.0.0. revA on my PC (I'm unable to locate any Windows 11 specific drivers). The monitors now appear correctly in device manager (i.e. not using the plug and play driver) and after this are now available in HP support assistant. Unfortunately, support assistant does not find any driver or firmware updates available for either monitor.
I have also installed Omen Gaming Hub and while it sees the displays are attached and I can control them, there is no option to update the firmware and I cannot find a setting that controls the ambient lighting behavior in sleep mode.
Additional information:
I have tried connecting the monitors with DisplayPort cables and HDMI cables, there is no difference in behavior.
Both monitors are connected to the PC with a high quality USB 3.0 device cable.
I have tried only having one monitor at a time connected.
What am I missing here? Is there a way to update the firmware on these monitors so that they have the same behaviors? Ideally, I would like the ambient lighting of both monitors to turn off (newer firmware behavior) when the monitors enter sleep mode. Thank you in advance for your attention.
