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Common problems for Connectivity Issues
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Microsoft Windows 11

I've seen quite a few other conversations regarding this where the Smart Tank 5102 does not connect to the WiFi. I got it to print something twice, but then it disconnects.

 

Could this be a manufacturer defect??? 

 

Does this printer come with a warranty? I have already spent WAY TOO MUCH TIME troubleshooting, and frankly, ready to through this pile of plastic into the recycling bin..  

 

I would love to see a real response to these questions- not a canned response, like I have already seen. 

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