• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎09-09-2025 03:15 PM

HP Recommended
Product: HP Pavilion x360 15.6 inch 2-in-1 Laptop PC 15-er0000 IDS Base Model
Operating System: Microsoft Windows 11

The left hinge on my laptop is completely broken. I epoxied it a couple of months ago but it broke again. I didn’t think to look if I had a warranty at the time, but when I did look, it was a 3 year warranty and it’s been a little over 3 1/2 years. I would still think that for the money I paid for this product that it would last way longer than 3 1/2 years for sure. The back of the monitor is cracked also. Even though the computer still works, it’s very difficult to open and close, I’ve had several HP products and have always been satisfied, but not this time. I also have a few Gateway and Lenovo computers in my household and even though they are a lot older, their hinges still work like they are supposed to. It would be very nice if you could somehow help me with this problem. Unfortunately I do notice on the community that this problem seems to be a pretty widespread and common problem with HP laptop hinges. 
Thank you for your help.

rmacinc

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.