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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended
Microsoft Windows 10 (64-bit)

It's March 2025.  Our existing ObiHai 201 continues to work with our existing Google Voice account and number.

What happens to the Obihai if I port a different number into that Google Voice account?

1) Will the Obihai continue to connect to our Google Voice account with its new ported-in number and continue to work with our desk phone, or will that new number kill the Obihai connection?

2) If the new number will kill the Obihai connection, is there a manual method for going into the Obihai Expert settings and making a needed change?  What would that be?

3) Where else should I post this question?  Bluescat was the expert - where can I find him now?

Thanks.

3 REPLIES 3
HP Recommended

Hello @glnz ,

 

Welcome to the HP Poly community.

 

Is this not the same question as >here<?

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Steffen - I tried, but your help chat is down.  Maybe it blocks questions about Obihai - not sure.

Hoping the community here has some wisdom.

Thanks.

HP Recommended

Hello @glnz ,

 

I do not understand your reply. You posted the same question twice using different usernames.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.