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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
HP Recommended

Hi, can someone direct me to the Poly Camera Control App and Poly Audio Services App Download page. I can only reach a 404 error link. Thanks!

3 REPLIES 3
HP Recommended

Hello @Klukens ,

 

welcome to the HP Poly community.

 

Poly Support has moved and most current software can be downloaded via Poly Lens.

 

I created an FAQ post explaining this in the Video FAQ:

 

  • Jan 06, 2023 Question: Since the move from Poly to HP where can I download Software?
    ResolutionPlease see >here< for an explanation and create an Account for Poly Lens in the cloud

SteffenBaierUK_0-1704535666704.png

 

If you still struggle I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hello,

 

Is it possible ton find older versions somewhere ?

Thanks for your help

 

Regards,

Quentin

HP Recommended

Hello @Quentin_F ,

 

welcome to the HP Poly community.

 

If there is no older version hosted on the Poly Lens page as explained above I can only suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.