cancel
Showing results for 
Search instead for 
Did you mean: 
Simon86
Level 1
6 5 1 0
Message 1 of 12
3,686
Flag Post

Solved!

HP ZBook Thunderbolt dock cable

HP Recommended
P5Q58AA
Microsoft Windows 7 (64-bit)

I bought a HP ZBook Thunderbolt 3 Dock and it works well but according to the documentation there are two cables available to connect it to a laptop, one with an additional power plug and without. I like to buy the one without, where can I find it?  I have found the one with additional power plug: Z4P20AA

1 ACCEPTED SOLUTION

Accepted Solutions
Simon86
Author
Level 1
6 5 1 0
Message 4 of 12
Flag Post
HP Recommended

I have found the cable it belongs to the elite book dock. So when I search for parts belonging to: P5Q54AA http://partsurfer.hp.com/Search.aspx?searchText=P5Q54AA

 

The cable has number: 855117-001

 

found the answer in:

https://h30434.www3.hp.com/t5/Business-Notebooks/HP-Elite-Thunderbolt-3-65W-Dock-Replacement-Cable/t...

View solution in original post

0 Kudos
11 REPLIES 11
banhien
Level 19
Level 19
92,824 92,701 12,003 25,589
Message 2 of 12
Flag Post
HP Recommended

@Simon86

 

The following link shows all accessories of the dock, only ONE cable, I think it is SPS-HP ZBook Thunderbolt 3 power cable A:

 

   http://partsurfer.hp.com/Search.aspx?searchText=P5Q58AA

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



0 Kudos
Simon86
Author
Level 1
6 5 1 0
Message 3 of 12
Flag Post
HP Recommended

My documentation shows the following two options, the first is a shorter version of: Z4P20AA and was included but what is the product number of the second option?

zbook_dock_cable.png

0 Kudos
Simon86
Author
Level 1
6 5 1 0
Message 4 of 12
Flag Post
HP Recommended

I have found the cable it belongs to the elite book dock. So when I search for parts belonging to: P5Q54AA http://partsurfer.hp.com/Search.aspx?searchText=P5Q54AA

 

The cable has number: 855117-001

 

found the answer in:

https://h30434.www3.hp.com/t5/Business-Notebooks/HP-Elite-Thunderbolt-3-65W-Dock-Replacement-Cable/t...

View solution in original post

0 Kudos
banhien
Level 19
Level 19
92,824 92,701 12,003 25,589
Message 5 of 12
Flag Post
HP Recommended

@Simon86

 

The second cable is actually comes with a different dock, which is

 

  http://www8.hp.com/au/en/products/oas/product-detail.html?oid=9822180

 

and you can find part # in

 

  http://partsurfer.hp.com/Search.aspx?searchText=P5Q54AA

 

Regards.

Sorry. I opened your post and went down stairs - You've found it.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



patrice_rennes
Level 1
12 10 0 0
Message 6 of 12
Flag Post
HP Recommended

Hello Simon

 

I have the same issue than you, trying to connect my Elitebook 1030 G2 to the same docking station than you.

Have you find the correct cable ? If yes, could you let me know from where and what is the part number ?

 

thanks

Patrice
0 Kudos
Simon86
Author
Level 1
6 5 1 0
Message 7 of 12
Flag Post
HP Recommended

Patrice,

I solved the issue by using a normal usb-c thunderbolt cabel. This supplies enough power to charge my spectre laptop. IMG_20181106_125906.jpg

Hope this helps,
Simon

0 Kudos
patrice_rennes
Level 1
12 10 0 0
Message 8 of 12
Flag Post
HP Recommended

Simon 

 

thanks for the return

which laptop model do you have ? Is it eltibook x360 13.3 (I have a g2  1030 model) or spectre x360 ?

i have called hp and they told me I can not use a 150w docking station with my elite book (but I did not talk with a technical person - she was just looking at pdf commercial files)

the docking station for  elitebook 1030 g2 is meant to be 90w

So, if I understood well, you ve plugged à standard usb type c cable with no power plug on the side to the docking station and you manage to display your screens and get power recharge ?

 

can you send me the model of usb type c cable you have bought ? So no need to spend 200box on the hp cable. ? What a rip off !

 

thanks

 

Patrice
0 Kudos
Simon86
Author
Level 1
6 5 1 0
Message 9 of 12
Flag Post
HP Recommended

Patrice,

The most importend thing is the amount of power it can transfer. The max is 100w and my laptop needed 90w. As a cabel I bought a 20Gb/s cabel, where even 40Gb/s is possible. For the specifications see below.

 

My laptop is a: HP Spectre x360 - 15-bl110nd. I spend sometime figuring out that only the second port of my laptop had thunderbolt capabilities. The other one is only a usb-c port. Currently I have connected two screens (full-hd), a network cabel and a headphone to the dock. 

 

Hope it helps,

Regards

Simon

 

 

 

The specifications of my cabel (dutch)
• Connector:
1 x Thunderbolt ™ 3 USB Type-C ™ 24 pin male>
1 x Thunderbolt ™ 3 USB Type-C ™ 24 pin male
• Chipset: Cypress E-Marker
• Kabel gauge:
32 + 34 AWG data ader
24 + 34 AWG power ader
• Kabel diameter: ca. 4,4 mm
• Geleiders: 8 x coaxiaal voor SuperSpeed USB, 1 x Twisted Pair voor USB 2.0
• Vergulde connector
• Drievoudig afgeschermde kabel
• Overdrachtssnelheid:
Thunderbolt ™ 3 tot 20 Gb / s
Displayport 1.2a tot 21,6 Gb / s
SuperSpeed USB tot 10 Gb / s
Thunderbolt ™ Networking tot 10 Gb / s (Peer-to-peer)
• Display resolutie tot:
1 x 5120 x 2880 30 Bit @ 60 Hz of
1 x 4096 x 2160 30 Bit @ 60 Hz
(Afhankelijk van het systeem en de aangesloten hardware)
• Ondersteunt data en video op een enkele kabel
• Ondersteunt PCI Express 3.0-protocol (4 rijstroken)
• Ondersteuning Displayport 1.2a protocol (8 lanes, HBR2 en MST)
• Daisy Chain tot 6 Thunderbolt ™ apparaten (cascadeerbaar)
• Dual channel, bi-directionele gegevensoverdracht
• Voeding via USB Power Delivery tot 100 W (20 V / 5 A)
• Voeding voor Thunderbolt ™ 3 apparaten met busvoeding (max. 15 W)
• Kleur: zwart

0 Kudos
patrice_rennes
Level 1
12 10 0 0
Message 10 of 12
Flag Post
HP Recommended

Simon

great answer, thanks for all details. 

You mention that the docking station delivers 100w. But if you have the PQ58AA 150w version (and it seems to be the case) : https://store.hp.com/FranceStore/Merch/Product.aspx?id=P5Q58AA&opt=ABB&sel=NTB

the output is 150w and you use a cable that can resist to 100w. 

And it works !

If you confirm the above, I will do the same !

 

Thanks again

pat

 

 

 

 

Patrice
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation