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03-05-2019 01:27 AM - last edited on 03-05-2019 07:36 AM by kevin-t
Product: HP Zbook Studio G5
Operating System: Microsoft Windows 10 (64-bit)
Recently I purchased a ZBook Studio G5 notebook from goodwill (of all places), for quite a pretty penny. Just got it today, and I found some issues that I wasn't expecting with the notebook, leading me to believe that this is likely a test sample machine from HP? Also, the battery states "property of HP, not for resale" - apparently why it was donated to goodwill.
Now, before you send HP goons to recover secrets, this system did NOT come with any storage, No SSD/HDD, which is surprising, considering the last computer I got from goodwill had the guys entire life/biz (passport scans and all)..
#1- On the back side, the Product ID and Serial Number is listed as x's... NOthing but x's. Even the warranty listing is XXyXXmXXd... Now, I do show that the bios and software can pull my serial and product ID, the serial cannot be found on HP's website when doing a lookup.
#2- When looking up the Product ID, I am taken to the correct product, and do show a great system similar to what i have. however I don't show the CPU listed that HWinfo/cpu-Z and similar programs show, which is the Xeon-2400 Coffee lake H (engineering sample). It also looks like these systems SHOULD come with a NVIDIA Quadro P1000 (mine, sadly... APparently doesn't, but i haven't checked under the hood too thoroughly. I really was hoping for something better than the intel 630 hd graphics. Is there by chance an MXM port in this sucker so i can throw a gtx 860 which is laying around in there? Is there really no GPU? WHY?! WHY Ohhhh WHYYYYY!? Also, I cant find any info on this Xeon-2400, any insights?
#3. No SOUND... I updatedthe driver, still none.
#4- Not sure what other specs line up with the product ID and which were not included in this machine.
SOooooo, whatever yall could tell me about what I have here, would be apreciated. is it rare that these products come to surface, if so, what should i expect? Any support? I mean, its practically new, I would hope to have a little bit of a warranty perhaps? Hell, my Envy 17m-AE165nr still has 6 months of support left.
System Manufacturer: HP
Product Name: 4NH78UT#ABA
Product Serial Number: [edited]
SKU Number: 4NH78UT#ABA
Thank you for your insight. I do have HWinfo export if you find that to be handy.
1 REPLY 1
03-06-2019 11:51 AM
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