HP Device manager - cannot resolve the collation conflict between latin1_general_ci_as and sql_latin

[Dylizz]

I am getting an error when i delete a device from the device manager list:

cannot resolve the collation conflict between latin1_general_ci_as and sql_latin

Sql server is set to: SQL_Latin1_General_CP1_CI_AS

HP Device Manager version 5.0.7

Also the Task & Reports -> Device Tasks are empty after clicking on Refresh Device Tasks

And when you check the Thinclient -> Task history it still showing the task.

[Dylizz]

Problem started after installing Hp Device Manager 5.0.7

After reverting HP Device Manger to 5.0.6 the problem is solved.

[Phantomias · Accepted solution]

I have the same Problem.
My Solution is:

Backup your HPDM Database.

Notice your Collation from your HP DM Database

Reinstall MS SQL Server with the same Collation as your HPDM Database.

Recover your HP DM Database.