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‎08-06-2019 11:53 AM

HP Recommended
Product: Deskjet 2620

When I make a print the black ink is very light. Tryed cleaning  cartridges etc but no luck. Anyone have any ideas?

hp deskjet 2620.

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5 REPLIES 5

‎08-06-2019 12:40 PM

HP Recommended

Replace black ink cartridge 

Please click Kudos or tag as solution. 12 years experience in current field.
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‎08-06-2019 12:43 PM

HP Recommended

It’s a new cartridge.

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‎08-06-2019 12:50 PM

HP Recommended

Replace it with new one. Might be it is expired. Use only genuine ink cartridges for best results.

Please click Kudos or tag as solution. 12 years experience in current field.
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‎08-06-2019 04:12 PM

HP Recommended

@Tommax78, Welcome to HP Support Community!

 

I would suggest you follow the steps from this document HP DeskJet 2600 Printers - Fixing Poor Print Quality to fix the print quality issue.

 

Additionally, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates.

For more information, go to Updating or Upgrading Printer Firmware.

 

Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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‎08-07-2019 06:39 AM

HP Recommended

Take a look at the settings on your computer in the printer preferences tab for that printer.  You might have it set to "Fast" instead of "Normal" or "Best".

I don't work for HP....I just repair their printers.
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