Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
New member
1 0 0 0
Message 1 of 2
Flag Post

My fax confirms witht he wrong time of day

HP Recommended
HP Envy Photo 7855
Microsoft Windows 10 (32-bit)

When I send a fax, the confirmation comes with the wrong time.

I have an HP Envy Photo 7855 printer

Level 16
Level 16
33,737 26,393 3,085 10,079
Message 2 of 2
Flag Post
HP Recommended




 If you have not done so, consider updating the Firmware

HP ENVY Photo 7800 All-in-One Printer series Firmware Update


What else?

Having read all the same information to which you have access (how-to, troubleshooting, user guide), and assuming you are not faxing across some kind of date line, I cannot find a reason for this other than the date/time/zone needing to be updated / corrected on the printer.


This doesn't mean there is not another reason, of course - it means I don't see one.




Embedded Web Server (EWS) - Manage Printer Date / Time

NOTE:  Your printer may present this option differently.


Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Date & Time






Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Photo 7855 All-in-One Printer


Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the assist.

Answered? Click "Accept as Solution" to help others find it.



Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation