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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎12-01-2015 09:06 AM

HP Recommended

Where can I get the config files to place on the server? I bought a refurbished IP 4000. It is getting the DHCP address information fine but when I try to connect to its web server I am blocked. I am guessing the web server is disabled. Can I can change that setting in the config file?

3 REPLIES 3

‎12-02-2015 03:16 AM

HP Recommended

Hello dborchardt,

welcome to the Polycom Community.

 

Is this about the VVX300 or a SSIP4000 as I am confused by the Subject and message content.

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: What is the Standard Username and Password for a Polycom Phone?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎12-02-2015 06:11 AM

HP Recommended

I don't know how the VVX 300 got into my subject line. I am having problems getting into the IP 4000 via its web interface. Thank you, I will look at the FAQ

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‎12-02-2015 06:21 AM

HP Recommended

I changed the subject line but it still says vvx 300. Should I close this one and start a new message? I did look at the faq. I do not see the login prompt. I get "Web Page Is Not Available". I can Ping the 4000 and it gets its DHCP address correctly. I am wondering if the web server on the phone is turned off and if so how to turn it back on.

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